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Press Center
Telenor Microfinance Bank Joins Hands With Careem For Rickshaw Financing
Karachi - May 15, 2018:
Telenor Microfinance Bank, Pakistan’s top microfinance institution, has joined hands with Careem, one of the most used and trusted ride-hailing services in the country, to begin rickshaw financing on easy installments. The partnership is in line with Careem and Telenor Microfinance Bank’s shared mission of empowering the people of Pakistan through new and easy income avenues while promoting economic and financial inclusion in the country.
Telenor Microfinance Bank receives GSMA Mobile Money Certification
Karachi - April 24, 2018:
In yet another hallmark achievement, Pakistan’s leading microfinance institution, Telenor Microfinance Bank, has received the esteemed GSMA Mobile Money Certification for its branchless banking service Easypaisa. The GSMA Mobile Money Certification is a global initiative to bring safer, more transparent, and more resilient financial services to millions of mobile money users around the world.
For press release please click here
Telenor Microfinance Bank partners with Thardeep Microfinance Foundation
Karachi - April 2, 2018:
Pakistan’s leading microfinance institution, Telenor Microfinance Bank, has entered into a partnership with Thardeep Microfinance Foundation (TMF), a leading Pakistani nonprofit working for poverty alleviation, for swift and secure digital disbursals and repayment of credits to the beneficiaries in rural areas of the Sindh province.
For press release please click here
Telenor Microfinance Bank, TPL Insurance expand scope of ‘Sehat Sakoon’
Karachi - March 26, 2018:
Telenor Microfinance Bank and TPL Insurance have enhanced the scope of their successful joint venture, ‘Sehat Sakoon’, which now offers life insurance to its subscribers. It was announced in a special event organized to celebrate the success of the product here at Movenpick Hotel, Karachi. President & CEO Telenor Microfinance Bank, Mr. Shahid Mustafa and CEO TPL Corp Ali Jameel also attended the event. Colleagues with extraordinary performances were recognized and awarded at the event.
For press release please click here
Easypaisa, Bookme.pk enhance cooperation to further disrupt e-ticketing space in Pakistan
Islamabad - March 22, 2018:
Easypaisa and Bookme.pk partnership is enabling thousands of customers to book bus, movie and event tickets conveniently online and pay through their Easypaisa Account, Visa or MasterCard, , or any of the 75,000+ Easypaisa shops nationwide. Customers can also avail the service by calling Bookme.pk helpline, get their tickets reserved and pay via Easypaisa mobile money agent close to their home.
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Telenor Group and Ant Financial in strategic partnership to deliver inclusive financial services in Pakistan
March 13, 2018:
Telenor Group has reached a strategic partnership agreement with Ant Financial Services Group (“Ant Financial”) in Pakistan, where Ant Financial will invest USD 184.5 m for a 45% stake in Telenor Microfinance Bank (“TMB”), a subsidiary of Telenor Group, to further develop TMB’s mobile payment and digital financial services.
For press release please click here
Telenor Microfinance Bank partners-up with IGI General Insurance
February 06, 2018:
Telenor Microfinance Bank has partnered with IGI General Insurance to provide protection packages to vehicle drivers in case of any on-road accident. The agreement was signed by Shahid Mustafa, President & CEO – Telenor Microfinance Bank and Tahir Masaud, CEO – IGI General Insurance on Monday, in the presence of representatives from both organizations.
This coverage will be offered to motorists using ‘AUXO’, a state of the art tracking car tracking system which provides real time insights on factors such as speed, location etc. Part of Telenor Pakistan’s Internet of Things (IoT) portfolio, Auxo uses an internet enabled SIM to communicate updates from the car to smartphones or web portals for management purposes.
Sharing his thoughts on the agreement, Shahid Mustafa, President & CEO-Telenor Microfinance Bank said “Our overarching goal is to provide convenient and cost-effective financial solutions to the people of Pakistan. By collaborating with industry players, we are adding value to our customer’s lives, enhancing their ability to manage their financial future.
Tahir Masaud, CEO IGI General Insurance added: “We are excited to have the opportunity to partner with a forward looking organization like Telenor Pakistan & Telenor Bank who understands that in this digital age the key to success is to adapt to the changing waves of time. IGI General Insurance is committed to positively contribute to digital disruption.”
Telenor Bank signs agreement with TEZ Financial Services for disbursement of nano-loans
January 31, 2018:
Karachi – Jan 31, 2018: Telenor Microfinance Bank and TEZ Financial Services have entered into an agreement for disbursement of nano-loans to Easypaisa Mobile Account customers.
The agreement was signed recently at the Telenor Bank Head Office. Shahid Mustafa, President & CEO – Telenor Microfinance Bank and Nadeem Hussain, Founder & CEO – TEZ Financial Services were the signatories on behalf of their respective companies.
“Telenor Microfinance Bank has always been the leader in driving digital financial inclusion across the country. By collaborating with various partners from the financial sector we empower people and help make a real difference in their lives.” said Shahid Mustafa, President & CEO-Telenor Microfinance Bank. “Providing loans through mobile banking is yet another effort to provide people with innovative and easy to access financial solutions.” “Tez Financial Services’ collaboration with Telenor Microfinance Bank enables us to utilize the country’s largest branchless banking agent network. We aim to provide hassle-free loans to the underprivileged. By providing a range of financial products straight through their mobile phones we are enriching the lives of every Pakistani.” said Nadeem Hussain, Founder & CEO – TEZ Financial Services.
Telenor Microfinance Bank is the largest proponent of financial inclusion in Pakistan. Having pioneered branchless banking in the country through ‘Easypaisa’ a 360 degree digital financial platform, the Bank is providing innovative products and services to cater to a range of market requirements.
Telenor Microfinance Bank wins big at Pakistan Banking Awards
September 20, 2017:
Strengthening its market standing as the nation’s preferred banking institution, Telenor Microfinance Bank (formerly Tameer Microfinance Bank) has won the ‘Best Microfinance Bank’ and “Best Bank for the Unbanked” awards at the 2nd Pakistan Banking Awards 2017 for its outstanding initiatives for promotion of financial inclusion across the country. The Bank has won both the awards for the second consecutive time.
For press release please click here
JCR-VIS Reaffirms Ratings of Telenor Micro Finance Bank Limited at A+/A-1
28th April 2017:
Karachi: JCR-VIS Credit Rating Company Limited (JCR-VIS) has reaffirmed the entity ratings of Telenor Microfinance Bank Limited (TMBL) (previously Tameer Microfinance Bank Limited) at ‘A+/A-1’ (Single A Plus/A-One). Outlook on the assigned rating is ‘Stable’. The previous rating action was announced on April 28, 2016. The assigned ratings to TMBL incorporate implicit support of the Bank’s sponsor ‘Telenor Pakistan B.V’ a Netherland Based Company which is a wholly owned subsidiary of Telenor Norway. Telenor Group has a credit rating of A/A-1 (Single A/ A-One) on the international scale. Ratings also derive strength from TMBL’s healthy liquidity, capitalization and asset quality indicators.
PACRA Reaffirms Ratings of Telenor Micro Finance Bank Limited at A+/A-1
28th April 2017:
The Pakistan Credit Rating Agency (PACRA) has upgraded the long-term entity rating of Telenor Bank Limited (TMBL) to “A+” (Single A Plus) [Previous: “A+”] while maintaining the short-term rating at “A1” (A One) and rating outlook has improved from Rating watch to Stable. The ratings of Telenor Microfinance Bank Limited reflect strong business profile emanating from growing customer base and diversified revenue stream of the Bank.
For press release please click here
MCB Lite Customers Can Now Deposit, Withdraw Funds from Any Easypaisa Outlet
16th Mar 2017:
MCB Bank Limited has entered into an alliance with Telenor Microfinance Bank Limited (Formerly Tameer Microfinance Bank), for its safe, secure, convenient and accessible Easypaisa agent network and mutually beneficial financial services.
Under this agreement, MCB Bank, MCB Lite Branchless Banking customers will gain access to Telenor Microfinance Bank/Easypaisa’s diverse network of more than 75,000 agents nationwide.
Now customers will be able to walk into any Easypaisa retail outlet and deposit funds into their MCB wallet and also withdraw cash from the retailer at their own convenience anywhere.
This strategic alliance is in line with the State Bank of Pakistan’s National Financial Inclusion Strategy and Vision for 2020, to increase access and quality of financial services for the underserved segments of the economy.
The agreement was signed between President/CEO MCB Bank, Mr. Imran Maqbool and President/CEO Telenor Microfinance Bank, Mr. Ali Riaz Chaudhry, at the MCB House, Lahore. Mr. Irfan Wahab – CEO Telenor Pakistan, Mr. Yahya Khan – CDO/CFI Telenor Microfinance Bank, Mr. Faisal Ejaz Khan – CIO MCB Bank and Mr. Ali Naqvi – Business Head Digital Banking MCB, were also present at the ceremony, along with other senior executives from both organizations.
Easypaisa Joins Forces with EFU Life for Insurance Premium Collection
December 30, 2016:
Easypaisa has entered into an agreement with EFU Life Assurance Ltd. under which Easypaisa will extend its services to accelerate insurance premium collection from EFU Life’s clientele through Easypaisa’s ubiquitous network across Pakistan.
The agreement was signed by Muhammad Yahya Khan, Head of Easypaisa, and Taher G Sachak, MD & CEO, EFU Life Insurance. EFU Life is a pioneer life insurance company of Pakistan offering a wide array of insurance products to its expansive clientele.
Sharing his thoughts on the development, Muhammad Yahya Khan, Head of Easypaisa, said, “We are glad to extend Easypaisa’s services to support EFU Life Insurance for insurance premium collection from across the country. Easypaisa, with the help of its expansive network of agents all over the country, will be instrumental in facilitating smooth and convenient collection of premium for EFU. The agreement comes in connection with Easypaisa’s commitment to facilitate everyday transactions as part of its long term socioeconomic empowerment goals. We will continue to forge partnerships and support interoperability to enhance financial inclusion in Pakistan.’
For press release please click here
Easypaisa partners with Bank Alfalah to boost financial inclusion
Karachi- Dec 14, 2016:
Muhammad Yahya Khan, Head of Easypaisa (L) and Mohib Hasan Khan, Chief Information Officer, Bank Alfalah (R) at the contract signing ceremony held at Bank Alfalah Headquarters. Easypaisa has entered a strategic partnership with Bank Alfalah to boost financial inclusion in Pakistan
For press release please click here
Easypaisa partners with the Bank of Punjab for greater financial inclusion
Karachi- Dec 14, 2016:
In line with its commitment to promote financial inclusion in the country, Pakistan’s first and foremost branchless banking service Easypaisa has entered into a strategic partnership with the Bank of Punjab (BOP) to expand the scale of branchless banking services. The partnership will facilitate BOP’s extensive customer base in availing services through Easypaisa’s network of countrywide agents.
The signing ceremony was held in BOP’s Head Office in Lahore which was attended by the management of Telenor Pakistan, BOP, and Inov8. Present on the occasion were Mr. Muhammad Yahya Khan – Head of Easypaisa; Mr. Faisal Rauf – Director Corporate Solutions, Telenor Pakistan; Mr. Ahmed Shah Durrani – Group Head Retail, The Bank of Punjab; Mr. Waqas Anis – Head Payment Services Group, The Bank of Punjab; Mr. Latif Ahmad Hashmi – Head Branchless Banking, The Bank of Punjab; and Mr. Bashir Sheikh – CEO, Inov8 Limited, along with other senior representatives.
For press release please click here
Easypaisa partners with Homesend for receiving remittances from over 150 countries
Muhammad Yahya Khan, Head of Easypaisa, Telenor Pakistan and Aurangzaib Khan, Area Head Pakistan and Afghanistan from Mastercard at the signing ceremony between Easypaisa and Homesend, held at Telenor Regional Office, Karachi. Easypaisa International Remittance provides the convenience of receiving remittances from over 150 countries through more than 77,000 Easypaisa shops, nearest Telenor SSC, Telenor Franchise, Tameer Bank branches or by using Easypaisa ATM Card at any ATM machines in Pakistan.
Easypaisa enters into a strategic partnership with Summit Bank
KARACHI, December 16, 2016:
Easypaisa, the first and largest branchless banking service and Summit Bank, renowned for its innovative, out-of-the-box digital products and services, have formed a strategic partnership. Through this partnership, Easypaisa will extend its vast network to Summit Bank customers for collections & disbursements, and social cash transfer, as well as collaborate on the e-commerce front.
The winning partnership: Easypaisa and Daraz join hands for Black Friday to break records again!
Islamabad - November 22, 2016:
Pakistan’s premier branchless banking service, Easypaisa, has once again partnered with Daraz.pk, Pakistan’s largest e-commerce platform, to bring back the highly acclaimed online Black Friday sale with unbeatable discounts and deals. Black Friday is a popular global event when shopping malls and e-commerce sites all over the world offer special deals and discounts to customers.
Building on the incredible success of last year’s record-breaking Black Friday online sale, Daraz.pk will offer a 3-day marathon of incredible deals and discounts as high as 80 percent on a wide range of merchandise including fashion, electronics, phones, laptops and more
To further promote the convenience and security of online payments, Easypaisa will offer customers additional discounts of upto 20% they pay via Easypay – Pakistan’s best online payment solution that any customers across the country can pay online with. Easypaisa is also offering Easypay Black Friday discount vouchers worth PKR 2000 that can be purchased for PKR 1000 on Daraz.pk and can be redeemed during the Black Friday sale.
With Easypay, customers can pay directly through their Easypaisa Account, use any Visa or Mastercard, or pay at any of the 75,000+ Easypaisa shops across Pakistan, which are open till late at night and also on weekends.
For press release please click here
Easypaisa introduces money transfer to any mobile number
Islamabad, October 27, 2016:
In yet another instance of innovating mobile financial services landscape, Pakistan’s first and largest branchless banking service Easypaisa has introduced money
transfer from Easypaisa Account to any mobile number.
Formerly, Easypaisa Account holders could transfer money to any CNIC, bank account and Easypaisa Account across the country. With this new service launched, they now are enabled to send money to
any verified mobile number anytime, anywhere in the most secure and convenient way. This will further increase financial access, as the receiver can instantly open an Easypaisa Account and receive the
money.
“In pursuit of our financial inclusion goals, we are aiming to make Pakistan’s favorite branchless banking service, Easypaisa comprehensively accessible to everyone,” said Muhammad Yahya Khan, Head of Easypaisa, commenting on the new development. “Transferring and receiving money straight from their mobile phone enables the masses to enjoy free and effortless financial transactions,” he added.
For press release please click here
Telenor Bank partners with Punjab government to disburse Rs.2 billion interest free loans to farmers via M-Wallet
Islamabad, October 13, 2016:
Telenor Bank has been appointed partner Bank for the programme that will be providing digital loans, digital disbursements and repayment to farmers across Punjab.
The scheme will not only provide interest-free loans but will also address long-existent issues faced by local farmers through smart phone-based crop and weather advisory and comprehensive consultancy services besides maintaining a digital platform to empower the farmers by keeping real-time monitoring and performance evaluation.
Commenting about the development, President & CEO Telenor Bank Ali Riaz Chaudhry said: “We are bringing in Telenor Pakistan, Telenor Bank and Easypaisa’s technological infrastructure to support and expedite the government of Punjab’s interest-free loans scheme for small farmers. We are positive that through calculated and focused implementation, monitoring and support, we will be able to help the farmers increase their yield many folds and contribute additionally to the socio-economic progress of the country”
For press release please click here
Easypaisa brings the most affordable and accessible car insurance policy in Pakistan
Islamabad, September 4, 2016:
Consistently bringing innovation in Pakistan’s financial services framework, Easypaisa, in collaboration with United Insurance Company, is proud to introduce the industry’s first ‘Easypaisa Car insurance’, offering the most affordable and accessible set of auto coverage in Pakistan.
Easypaisa Car insurance can be availed by paying a premium price of 2.5% of the car’s market value annually, whereas competitive plans typically cost more. Unlike conventional car insurance policies, customers can subscribe to Easypaisa Car insurance and avail ‘third party insurance’ and ‘terrorism cover’, or going as far as to cover the ‘car mechanical insurance’ that has never been offered in Pakistan before. It covers everything that competitive insurance plans cover, and adds even more coverage! Easypaisa Car Insurance covers engine breakdown, drive axel, transmission, suspension, steering, cooling system, electric fixes and more. Furthermore, the customer is not required to submit any lengthy documentation; instead they can simply call the Easypaisa helpline at 3737 and an authorized surveyor will guide them through the process. Such universal availability with an easy process makes this car insurance plan accessible to an unparalleled number of people
Ali Riaz Chaudhry, President and CEO of Telenor Bank said, ‘With Pakistan’s fiercely growing automobile industry, subscribing to a reliable car insurance policy has become a prerequisite for every car owner. Digitally empowered, Easypaisa Car insurance is here to address all the needs of our customers.’
For press release please click here
Easypaisa introduces first ever Money Transfer facility through biometric verification devices
Islamabad, July 28, 2016:
Easypaisa, Pakistan’s leading Mobile Financial Service provider, has introduced the first ever Biometric Money Transfer facility on the extensive network of Easypaisa retailers across Pakistan.
Customers using Mobile Financial Services had frequently requested for higher limits that catered to their financial needs. Before the launch of biometric money transfer service, customers could send or receive up to PKR 15,000 in a month from Easypaisa retailers. Now, using biometric services, customers can avail advanced limits of up to PKR 50,000 and transfer higher amounts. Customers who are not comfortable with sharing their CNIC copies, and thus do not use Mobile Financial Services, will now be able to trust and use the services easily. With the addition of thumbprint, Easypaisa retailers ensure that the customer’s CNIC is neither expired nor blocked by the government. Currently, more than 20,000 Easypaisa retailers are equipped and trained to facilitate its customers with biometric verification to transfer and receive funds, with more retailers being rapidly added.
Ali Riaz Chaudhry, President and CEO of Telenor Bank, said, “With a network of over 75,000 retailers across rural and urban areas, Easypaisa has been the most popular and successful over-the-counter (OTC) money transfer service crossing 650,000 transactions per day. Introducing biometric methods of identification further enhances transparency, safety and ease of the transaction.”
Easypaisa revolutionizes financial inclusion
Islamabad, May 25, 2016:
Pakistan’s first and largest branchless banking service, Easypaisa proudly introduces two new features designed to bridge the financial inclusion gap in Pakistan: the first telco ‘Other Mobile Operator’ interoperability through SMS based transactions for feature phone users and a smartphone app for smartphone users – together the two features mean that everyone in Pakistan regardless of their Operator’s SIM can now open the industry leading Easypaisa Mobile Account and operate it via any of the widest available channels of their choice including App, SMS, USSD or phone banking.
Expressing his views, Ali Riaz Chaudhry, President and CEO of Telenor Bank, said, “We are extremely pleased at this ground breaking achievement, a testament that Easypaisa remains at the forefront of empowering people through innovative, technologically driven, and low cost financial services.”
Telenor Bank announces Ali Riaz Chaudhry as its new President & CEO
Islamabad, May 17, 2016:
Telenor Bank announced that Ali Riaz Chaudhry has assumed the role of bank’s new President & Chief Executive Officer effective yesterday. Ali was appointed to take charge after Telenor Group completed its 100% acquisition of Telenor Bank last month.
Ali’s appointment came at a time when Telenor Pakistan is transferring the management of Easypaisa to Telenor Bank. Upon assuming his new role, Ali said “We bid farewell to Nadeem Hussain, a very competent leader who transformed his ambitions into an immensely successful reality. I am excited to be a part of Telenor Bank.” Highlighting that Telenor Bank now has an even stronger platform to scale digital financial services due to the convergence of conventional Microfinance banking and branchless banking, Ali emphasized, “We take pride in driving innovation for the entire financial ecosystem in the country. Our strategy remains transforming ‘banking-for-a-few’ to ‘banking-for-all’ and empowering Pakistanis on a larger scale than ever before.”
Sharing his views, Nadeem Hussain, the founder and outgoing President and CEO of Telenor Bank, said: “There is nothing more satisfying than seeing one’s efforts turn into a remarkable success, which is reflected in Telenor’s acquisition by Telenor Group. I’m pleased to pass on the torch to Ali Riaz Chaudhry who possesses the right experience and skills to take Telenor Bank to new heights.” Nadeem will join Telenor Bank’s board as a Director.
Prior to his appointment, Ali Riaz Chaudhry has held various executive positions at large international Banks like Citibank and Barclays across Asia, Middle East, Africa and Europe. He served as the CFO for the Middle East and Africa regions at Citibank, Global Consumer Bank and led Citibank’s Global Consumer Business in Egypt. He was also the Managing Director for Barclay’s largest payment business (Barclaycard) in the UK.
Telenor Banks wins “Best Microfinance Bank” and “Bank the unbanked” award at the Pakistan Banking Awards 2016
Karachi, May 14, 2016:
The Institute of Bankers Pakistan (IBP) and the DAWN Media Group in collaboration with A.F. Ferguson & Co, held the first ever Pakistan Banking Awards 2016 at Mohatta Palace, honoring excellence in banking. These awards were given to banks that performed well and contributed towards social impact and financial inclusion.
The first award for the evening was for “Bank the Unbanked”, won by Telenor Bank for its focus on financial inclusion through branchless and conventional microfinance banking, in rural and low-income urban segments of the society including females. Telenor Bank grabbed the second award for “Best Microfinance Bank” for its all-round performance in expanding outreach through penetration efficiency and innovations along with both strong bottom line and social impact.
Speaking at the occasion, whilst receiving the awards, Ali Riaz Chaudhry, the newly appointed President and CEO of Telenor Bank, said “We are humbled to be recognized as a leader at the highest level in the industry. Our strategy is about transforming ‘banking-for-a-few’ to ‘banking-for-all’, its about moving long drawn out processes and exorbitantly expensive access to money for the unbanked, to instant digital fulfillment at affordable cost. We take pride in leading the drive to innovate the entire financial Eco-system in the country and this award is a testament of our success to-date”.
For press release please click here
JCR-VIS Reaffirms Ratings of Telenor Bank at A+/A-1
Karachi, April 28, 2016:
JCR/VIS Credit Rating Company Limited (JCR-VIS) has reaffirmed the entity ratings of Telenor Bank (TMBL) at ‘A+/A-1’ (Single A Plus/ A-One). Outlook on the assigned rating is ‘Stable’. The previous rating action was announced on April 17, 2015.
The assigned ratings to TMBL incorporate implicit support of the bank’s sponsor ‘Telenor Group’ (TG) which during the year increased its shareholding in the bank from 51% to 100%. TG has a credit rating of A/A-1 (Single A/ A-One) on the international scale. Ratings also derive strength from TMBL’s adequate liquidity profile and strong risk adjusted capitalization level which despite imposition of a cap on gold backed loans (with lower risk weight) is expected to remain healthy, Moreover, diversified revenue stream comprising income from investment & loan book and branchless banking (BB) provided support to assessment of TMBL’s profitability metrics.
For press release please click here
PACRA Reaffirms Ratings of Telenor Bank; Remains on Rating Watch
Lahore April 28, 2016:
The Pakistan Credit Rating Agency (PACRA) has upgraded the long-term entity rating of Telenor Bank Limited (TMBL) to “A+” (Single A Plus) [Previous: “A”] while maintaining the short-term rating at “A1” (A One). These ratings denote a low expectation of credit risk emanating from a strong capacity for timely payment of financial commitments. The Pakistan Credit Rating Agency (PACRA) re-affirms long-term and short-term entity ratings of Telenor Bank Limited (Telenor Bank) at “A+” (Single A plus) and “A1” (A One), respectively. These ratings denote a low expectation of credit risk emanating from a strong capacity for timely payment of financial commitments.
For press release please click here
Her Majesty Queen Maxima of Netherlands three-day visit to Pakistan.
Islamabad, 9 February, 2016:
Her Majesty Queen Maxima of Netherlands was on a three day visit to Pakistan, as a UN Secretary General’s Special Advocate (UNSGSA) for Inclusive Finance for Development. Key highlights of her visit were:
1. One on One meeting with CEO Telenor bank to discuss challenges to Financial Inclusion.
2. Visit to Easypaisa agent location.
Founder, President & CEO Telenor Bank chaired the Microfinance Institutions Round Table along with her majesty and other Microfinance Institutions representatives.
Grievance Commissioner Cell for Overseas Pakistanis
The Honorable Federal Ombudsman of Pakistan, Mr. M. Salman Faruqui NI, has established the Grievance Commissioner Cell for overseas Pakistanis in Federal Ombudsman Secretariat by appointing Hafiz Ahsaan Ahmad Khokhar Advocate Supreme Court of Pakistan, Senior Advisor Law / Registrar as “Grievance Commissioner for overseas Pakistanis” under section (7) of the Federal Ombudsman Institutional Reforms Act,2013 to address the individual and systematic issues of the Overseas Pakistanis related to the Federal Government Ministries, Departments, Organizations and Agencies.
The Detail information for connecting the Secretariat of Federal Ombudsman and Grievance commissioner cell is as follows:
Hafiz Ahsaan Ahmad Khokhar
Senior Advisor Law/ Registrar
Grievance Commissioner for Overseas Pakistanis
Address:
Federal (Wafaqi Mohtasib) Ombudsman Secretariat,
36- Constitution Avenue G-5/2 , Islamabad, Pakistan.
Landline : 0092-51-9217243
Fax : 0092-51-9217256
Mob : 0092-300-8487161
Email : Hafizahsaan1973@gmail.com / advisor.hakhokhar@ombudsman.gov.pk
Website : www.Ombudsman.gov.pk
