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Director’s Profile
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Karobari Qarza for Women
Karobar Loan
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Microenterprise Loan
Dairy Loan
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Asaan Account
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National Financial Literacy Program
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Same Day Cheque Clearing
Real Time Gross Settlement (RTGS)
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Contact Us
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Customer Stories
Home
About Us
About Telenor Bank
Corporate Information
Our Team
Director’s Profile
Donor’s and Partners
Awards
Our Value Proposition
Loans
Karobari Qarza for Women
Karobar Loan
Telenor Sarmaya Qarza
Microenterprise Loan
Dairy Loan
Deposits
Asaan Account
Shajar
Mahana Sukh Chain
Super Checker
Super Saver Account
Khas Bachat
Corporate Social Responsibility – CSR
National Financial Literacy Program
Financial Inclusion of PWDs
Public Information
Press Center
Important Notices
Online Government Payments
Intercity Cheques Clearing
Same Day Cheque Clearing
Real Time Gross Settlement (RTGS)
Branches
Videos
Downloads
Contact Us
Careers
Customer Stories
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Head Office
Call Timings:
9:00 A.M till 6:00 P.M
Calling Days:
Mondays to Saturday (except Sunday)
Address:
Telenor Microfinance Bank Ltd
19-C, 9th Commercial Lane, Main Zamzama Boulevard, DHA Phase 5, Karachi - 75350, Pakistan.
Company Registration Number:
0051908
National Tax Number (NTN):
2486636-9
Tel:
+92 021 111 826 337
Email:
info@telenorbank.pk
Call Center (24x7)
All Network Users
+92-(021 / 042 / 051)-111-003-737
Telenor Network Users:
3737
Regional Office (Islamabad)
Address:
21 Fazeelat Arcade, G-11 Markaz.
Regional Office (Lahore)
Address:
3rd Floor, Telenor Regional Headquarters, AAA Complex, 35-B, Sector XX, Phase-III, Main Khayaban-e-Iqbal, DHA, Lahore, Pakistan.
ATM & POS Support
All Network Users
+92-(021 / 042 / 051)-111-003-737
Telenor Network Users:
3737
For Press Queries
Email:
press.center@telenorbank.pk
For Other Queries
Email:
info@telenorbank.pk
For Complaints & Suggestions
All Network Users
+92-(021 / 042 / 051)-111-003-737
Telenor Network Users:
3737
FAX:
+92 21 343 255 51
Email:
complaints@telenorbank.pk
Postal Address:
Manager Customer Services & Quality Assurance Telenor Microfinance Bank Ltd, Building No A-14, Trade Center, K.C.H.S, Block 7/8, Karachi Union Karachi.
Telenor Bank Complaint Management Guidelines
Complaint Form:
Complaint Form
Complaint eForm:
Contact Persons Details Handling eCIB and Politically Exposed Person Complaints
SBP Sunwai Portal link:
Telenor Bank Customer Complaint eForm
Contact Persons Details
https://sunwai.sbp.org.pk/